We've helped dozens of Australian NFPs implement CRM systems that actually improve donor relationships, membership management, and program delivery. Microsoft Cloud for Nonprofit expertise included.
Not-for-profit organisations have unique requirements that generic CRM implementations miss.
Your "customers" are donors, members, volunteers, beneficiaries, and partners. You need to track relationships across all these roles.
Grants, donations, and government funding each have reporting requirements. Your CRM should make compliance easier, not harder.
Every dollar spent on technology is a dollar not spent on mission. You need solutions that deliver value without enterprise price tags.
Systems need to be intuitive enough for volunteers and robust enough to survive staff changes.
We configure Dynamics 365 for how not-for-profits actually work.
Track donations, pledges, and giving history. Segment donors for targeted appeals. Manage campaigns and measure ROI. Integrate with payment gateways for online giving.
Automated renewals, member portals, and benefit tracking. Segment members by type, level, or engagement. Track event participation and communications.
Track applications, deadlines, and reporting requirements. Link grants to programs and outcomes. Generate funder reports with actual data.
Registrations, ticketing, and attendee tracking. Post-event follow-up automation. Integration with event platforms.
Mayasoft has expertise in Microsoft's industry-specific solutions for nonprofits.
Pre-built entities for constituents, donations, grants, and programs. Start with a foundation designed for NFPs rather than adapting a sales CRM.
Eligible nonprofits receive significant discounts on Microsoft licensing—often 75% or more. We help you access these offers.
Built-in tools for tracking program outcomes and demonstrating impact to funders and stakeholders.
We've delivered CRM solutions for not-for-profits across Australia.
For more detailed information about CRM solutions tailored specifically for not-for-profit organisations, visit our dedicated NFP website.
Visit crmfornfp.com.auLet's discuss how a properly configured CRM can help your organisation achieve its mission more effectively.
